SupportSkyflo for Mac, iPhone and iPad

Get help with Skyflo.

How to reach a person, and the answers to what people ask most.

Contact us

Email contact@skyflo.ai. Tell us which app and version you are using (it is at the bottom of Settings), what you expected, and what happened instead. Leave out passwords, keys, and private repository content.

Skyflo for iPhone and iPad

The phone follows missions running on your Mac, and lets you answer their questions, send guidance, and approve or decline actions. Agents and your repositories stay on the Mac; while a phone is paired, the Mac shares what the phone needs to show your missions, and those copies are deleted 30 days after they last change. The full guide is at Skyflo for iPhone and iPad help.

Link a phone
You need Skyflo Desktop 1.3 or later on your Mac, signed in to your Skyflo account.
On the phone, tap Link with Skyflo Desktop. It shows an eight-character code. On the Mac, open Settings, then Devices, choose Pair a phone, type the code, and approve. The phone shows your missions within a few seconds.
Away from your Mac, go to app.skyflo.ai/pair in a browser, sign in with the account your Mac uses, and enter the code there instead.
If the code expires before you enter it, start again on the phone for a new one.
The phone shows no missions, or says your Mac is offline
Missions run on your Mac, so it must be awake, connected, and signed in to the same account to send new updates and perform actions. Missions the phone has already synced stay readable offline. Wake the Mac or open Skyflo on it, and the phone catches up on its own.
Without a connection, the phone shows the missions it last saved and sends nothing until it is back online.
Notifications
Allow notifications when the phone asks, and a mission that needs your answer or decision notifies you. Tapping a notification opens that mission. In the phone's Settings you choose how much a notification shows on the lock screen.
Approving an action
An approval shows the exact command or file change and its risk, and it applies only to the action you reviewed. If the mission has moved on, the phone tells you instead of approving something different.
High and critical risk actions need Face ID or Touch ID, on a device with biometrics set up; the device passcode is not accepted in their place. Without biometrics nothing is approved and the action stays waiting: approve it on your Mac, or decline it from the phone.
Unlink a phone, or remove a lost one
On the phone, open Settings and tap Unlink this device. It removes the phone from your account, stops its notifications and deletes requests still waiting for your Mac, then erases its key and saved missions. For a phone you no longer have, open Settings, then Devices on your Mac, and remove it there. Either way it stops seeing missions straight away, and you can pair it again later.
Try it without a Mac
Tap Try sample missions on the phone’s first screen. The controls work on sample data kept on the phone. Nothing is sent anywhere and no real work starts.

Your account and your data

Download Skyflo Desktop from the download page. Your plan, devices, and account deletion are in the account console at app.skyflo.ai. For a copy of your data, email us from the address on your account. The privacy notice describes what Skyflo keeps and for how long.